Broadband Guides & Help
Whether you're considering switching supplier, want to know the difference between ultrafast and full fibre broadband or could do with some advice regarding slow broadband speeds, our series of guides can provide you with some useful help and support.
Broadband Glossary - Broadband Terminology Explained
With broadband terminology often providing confusion, our broadband glossary contains a comprehensive list of terms used in the Broadband industry and their meanings.
What's The Difference Between Superfast, Ultrafast & Full Fibre Broadband?
With full fibre broadband offering download speeds up to 1Gbps (1000Mbps), this guide reveals how fibre optic broadband differs from the traditional copper wire broadband. The guide explores the different types of fibre like Superfast and Ultrafast, while detailing the latest UK fibre coverage statistics and roll out plans of the UK's fibre suppliers.
What Are The Top 10 Causes Of Slow Broadband Speeds?
Fed up with slow broadband speeds? Find out what may be causing the problem in your home or business with this expert guide.
Social Broadband Tariffs - Discounted Broadband For People On Benefits
With bills continuing to rise as the cost of living crisis bites, we take a look at how social broadband tariffs can help low-income families and people on benefits save money on their broadband and phone. Find out who's eligible and which state benefits help you qualify for these cheaper broadband packages.
How Can I Beat The Broadband Price Increases In 2024?
With many broadband providers increasing their broadband, line rental, call plan and TV prices in 2024, we reveal the 3 ways millions of Brits can beat the price rises.
How To Switch Broadband Provider In 5 Easy Steps
Are you considering changing your broadband provider? This guide provides five easy steps for you to follow, helping you change supplier without losing your connection.
Where Is Vodafone Gigafast Broadband Available?
With a range of infrastructure providers rolling out gigabit capable full fibre broadband networks across the UK, we take a closer look at Vodafone Gigafast Broadband. We detail the mouth-watering speeds of up to 1Gbps offered, which areas Vodafone Gigafast is available and how much these gigafast packages cost.
What Is The Cheapest Way To Watch TNT Sports And Sky Sports?
With TNT Sports and Sky Sports locked in battle for UK sports rights, we look at the key sporting events being broadcast by them this 2023/2024 season and reveal the cheapest ways to watch ALL the live action.
When Is The Virgin Media 1Gbps Speed Upgrade Coming To My Area?
Virgin Media is rolling out hyperfast broadband speeds up to 1Gbps (1 Gigabit per second) across its next generation fibre network. Find out when you can get this hyperfast Gig1 speed boost in your area with this useful question and answers guide.
How Can I Watch Sky Sports Premier League Football On Freeview TV?
Sky Sports subscribers can watch all the live football action on a range of pay TV platforms like Sky TV, Virgin TV, BT TV and TalkTalk TV, but what about Freeview TV? We reveal how you can watch Sky Sports Premier League football matches on your Freeview TV and the fixtures being broadcast.
What Is The TNT Sports Monthly Pass?
Find out about the no-contract way to enjoy TNT Sports with this useful guide. Sports fans can watch all the biggest TNT Sports moments on a month-by-month payable basis - And without the need to be a BT Broadband customer.
Can I Watch TNT Sports On Xbox One Or PS4 Consoles?
With TNT Sports available online, via iOS and Android mobile & tablet apps and on pay TV platforms like BT TV, Sky TV & Virgin Media TV, we find out whether the Discovery+ TNT Sports app is available via consoles like the Xbox One, Xbox Series X and S, plus Playstation 5 (PS5) and PlayStation 4 (PS4).
How Do I Claim BT Reward Cards?
With BT frequently offering new customers a BT Reward Card with up to £125 to spend on it, use this handy guide to find out how you can qualify and claim your own BT Reward Card.
How Can I Watch TNT Sports On Freeview?
With TNT Sports widely available on pay TV platforms like BT TV, Sky TV & Virgin Media TV, we unveil the little known ways you can watch TNT Sports on your Freeview telly.
How Can I Watch TNT Sports With Plusnet?
If you are an existing Plusnet customer or considering switching to Plusnet, take a look at this guide to find out how you can watch TNT Sports with Plusnet. Plusnet customers can also watch TNT Sports via Sky TV and on the Discovery+ app.
Can I Watch TNT Sports On My Samsung Smart TV?
With a new large screen Discovery+ TNT Sports app now available for Samsung Smart TVs, use this guide to find out how much it costs and how you can get it.
TNT Sports Showcase Schedule And Fixtures
Use this handy TNT Sports Showcase schedule to keep up-to-date with the UEFA Champions League and Europa League fixtures being broadcast live and FREE on TNT Sports Showcase (Freeview channel 115).
What Is TNT Sports Ultra HD?
Fancy watching a live UEFA Champions League match with 4 times the picture detail compared to HD? Step forward the TNT Sports Ultra HD channel. Find out what Ultra HD is and how you can get it with this useful guide.
What Is Virgin Media VIVID?
Imagine downloading a film in 5 minutes or a whole album in 5 seconds...Step forward Virgin Media VIVID, the new top level ultrafast broadband packages from Virgin Media. Find out all about 'the magic in their cables' and what it costs with this guide.
How Can I Watch Fear The Walking Dead In The UK?
Fear The Walking Dead is the must-see drama from AMC, the makers of Mad Men, Breaking Bad and The Walking Dead. Find out how to watch it for FREE in the UK every Monday evening at 9pm with this guide.
What Are The TNT Sports Channel Numbers On Sky, Virgin, BT, TalkTalk, Plusnet and Freeview?
With TNT Sports available on a range of platforms, we list the TNT Sports channel numbers on Sky, Virgin, BT, TalkTalk, Plusnet and Freeview so you don't miss any of the action.
How Can I Watch TNT Sports On Sky, Virgin Or TalkTalk TV?
Want to watch all the UEFA Champions League action this season, but don't have TNT Sports? No problem. Use this handy guide to find out how you can watch TNT Sports on Sky, Virgin Media and TalkTalk TV.
Is BT Sport Lite FREE?
BT Sport Lite, as the name suggests, is a thinned-out version of the BT Sport Pack and includes the BT Sport 1 channel only. Use this guide to find out what sport is available on BT Sport Lite, how much it costs and whether you can still get it.
What Is BT Sport Europe?
BT Sport Europe, now called TNT Sports 3, is the home of live European football for the 2023/24 season and is part of TNT Sports. Find out more about the exclusive games to be broadcast.
Are Bundles Of TV, Broadband And Phone Packages Worth It?
What are the pros and cons of signing up to a bundle? Do these bundled TV, broadband and phone packages really give us value for money? Find out these answers and more in our bundles guide.
Guide To Choosing The Best Broadband Deals
This is our monthly article providing useful tips and advice on how to choose the right broadband deal for you. It includes what we think are the best buys currently available on the market.
Broadband Buyers Guide
Our helpful buyers guide details the main factors you need to consider when comparing broadband packages.
Cheap Broadband - Not So Cheap?
Cheap broadband may not necessarily be the best option for you. This guide reveals the hidden costs of cheap broadband that could see your monthly bills rocket. Take note.
Beginners Guide To Broadband
If you're one of the few left on a dial up internet connection or currently without any internet access, it makes sense to start off by reading this beginners guide to broadband.
Broadband - Frequently Asked Questions (FAQ's)
With many UK households upgrading to broadband or switching broadband providers, we've listed below the most frequently asked questions we've received from our readers, together with our answers.
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About Broadband Internet UK
We have 20 years experience within the Internet & Telecommunicatons industry and have grown into one of the UK's leading resources for broadband information. During our journey, we've been awarded status as a BBC Website Of The Day, which we're particulary proud of.
We are different to other broadband comparison websites as we look beyond what the broadband providers say themselves. We find out ourselves important things like actual average 24-hour broadband speeds, latency (also referred to as ping or lag), customer service performance and customer complaint levels. We aim to bring you new insight and analysis that no one else has and let you know what we think.
By doing these things, you can make an informed decision on your choice of supplier that is right for you, not the provider. You can then say goodbye to slow Internet connections & lagging and look forward to streaming and browsing faster with the reliable broadband speeds and connection you deserve. With no more dropped connections and no more buffering, you'll be able to boost your productivity thanks to a game-changing, stronger Internet connection.
Our website is updated daily enabling you to check which of the UK's Internet providers is cheapest for ADSL copper broadband, superfast fibre broadband and ultrafast full fibre broadband in your postcode area. All costs associated with each broadband product, like setup fees, router delivery charges and phone line rental are included, so you can compare services with confidence before choosing a broadband deal that fits your budget.
Please go ahead & use this site and let us help you find the perfect high speed Internet plan for you. Alternatively, you can find out more about us here.
How Does Broadband Internet UK Make Money?
We specialise in providing independent broadband reviews, detailed guides & handy broadband comparison tools that should help you decide which broadband supplier and package is right for you. We are able to provide this free service to you because we receive a small affiliate commission from the new broadband provider you sign up with - which means we are supported & funded by your (our readers) actions. This only happens when you click on links or buttons on this website which take you through to a broadband provider website, from which you place your order. It's worth remembering that you do not pay any extra for your chosen broadband package by signing up through this site.
Frequently Asked Questions By Our Users
We've listed below some of frequently asked questions we've been receiving from our readers:
I'm struggling to pay my broadband bill, is there any help available or shall I just cancel?
There is help available if you are receiving state benefits. You may be able to reduce your broadband bill by £200 if you're eligible for a broadband social tariff. Many of the UK's broadband providers offer these, but not that many people are aware of them. Take a look at our guide on social broadband tariffs for further information.
Can I switch my broadband Internet provider whenever I want to?
Yes you can, but it is wise to switch supplier when your contract period ends (when you are out of contract) as there will be no cancellation charges to pay. If you're not aware of when your contract ends, simply give your existing provider a call to find out.
Should you receive notification from your existing provider of a forthcoming increase in the price of your broadband package, under Ofcom rules, you may be allowed to exit your contract without penalty within 30 days of receiving the price increase notice. Check out our article on the 3 ways to beat the broadband price increase in 2024.
Do I need to get a MAC code from my existing supplier to switch to a new cheaper provider?
No, not anymore. The process is now far more easier if you're switching from and to a provider that uses the BT Openreach network (e.g BT, Sky, TalkTalk, Plusnet & many more). There's no need for you to contact your existing supplier as the responsibility for the broadband and landline switch lies with the company you are switching to. So, once you've chosen a new Internet provider and ordered a new package on their website, they'll do the rest and email you the estimated date for the transfer of service. You should only lose your landline and broadband connection for a minimal time on the day of the switch.
This new process does not apply if you're switching to or from Virgin Media or another network provider like City Fibre or Hyperoptic, where you'll need to liaise with both providers regarding the timings of the switch.
Take a look at our 5-step approach to switching broadband provider for further information.
Which broadband Internet provider in the UK is the best?
Though standard ADSL copper broadband with average download speeds of 10Mbps are available to most parts of the UK (97%), faster fibre optic broadband, with types such as 'Superfast Broadband', 'Ultrafast Broadband', and 'Full Fibre' or 'Gigabit capable' Broadband provide a far better experience and can offer average speeds ranging from 36Mbps to 1Gbps (1 Gigabit per second). Superfast Broadband with average fibre speeds of at least 30Mbps are now available to 97% of UK homes, while around 78% of UK homes can access Ultrafast/Gigabit Broadband average speeds of 1Gbps - which is mainly due to the Virgin Media network. To find out which provider is best suited for you, go ahead and check availability in your area with our fibre broadband checker and bear in mind that other top broadband providers like Sky, Plusnet and TalkTalk use the BT Openreach fibre optic network for their own fibre services. Ultrafast and Full-Fibre broadband networks with speeds capable of 1 gigabits per second (1Gbps) are being rolled out in areas across the country by the likes of Virgin Media, Openreach (used by the likes of BT, Sky, TalkTalk, Vodafone, Plusnet & others), CityFibre (used by Vodafone, TalkTalk and others), Gigaclear and Hyperoptic. Full Fibre currently reaches around 60% of UK homes. Check out our fibre broadband guide for further information or our article on the BT fibre checker tool.
What's the best way to find out who is the cheapest for broadband in my area?
Once you've entered your postcode into our broadband availability checker, you'll be presented with a list of broadband packages available in your area. These are our broadband comparison search result tables which can be sorted by a range of criteria like 1st year cost, average broadband speed, download limits and monthly cost. We advise you to sort the tables by your preferred criteria (e.g. the cheapest), then compare the deals available from the UK's best broadband providers before choosing the right deal for you.
What Next?
Want to see the fastest Internet and phone deals available in your area and how much they cost each month? Simply visit our broadband and phone checker, enter your postcode and start comparing. We hope you find the site useful!