Broadband Reviews 2023
Please find below links to our reviews and ratings for the UK's major broadband suppliers. Please take a moment to read them through. With over 20 years experience within the industry, we're different to other broadband comparison websites as we look beyond what the providers say themselves.
We check and find out ourselves really useful information on actual broadband speeds, latency (also known as ping or lag), customer service performance and customer complaint levels. We tell you the pros & cons, what we like & dislike and do our best to bring you new insight and analysis that no other site has.
By doing this, you can build up your knowledge of each broadband supplier and make an informed decision on which provider is best for you. We update these phone and broadband reviews regularly so it's worth checking back here.
The AOL Broadband brand is no longer operational in the UK following its acquisition by TalkTalk.
BE has now been purchased by British Sky Broadcasting Limited.
BT is the UK's leading broadband service provider with over 9.3 million broadband customers. The company offers a range of complete fibre broadband packages with optional landline phone service, starting from just £31.99 a month for 67Mbps average speeds. Full fibre speeds of 150Mbps are also available for £31.99 a month. New BT TV packages including premium channels & services like Netflix, Sky Atlantic, Sky Sports and BT Sport can be added from an extra £18 a month.
Owned by BT, EE is one of the UK's leading communications companies. The company offers fibre optic broadband speeds averaging 36Mbps with or without a landline service from £24 a month, while its Fibre Plus broadband package with 67Mbps average speeds is available for £26 a month for the duration of the 24 month contract. EE pay monthly mobile customers receive a 10% discount on these prices. Fibre broadband, calls, phone line rental & Apple TV 4K is available to EE customers only from just £46 a month and features FREE BT Sport.
Hyperoptic has been awarded 'Best Superfast Broadband Provider' by the Internet Service Providers Association. The ISP currently offers hyperfast full fibre average download and upload speeds of 900Mbps from just £45 a month - with the first 3 months FREE (no phone line rental required). Coverage is limited to mainly large blocks of flats and apartments across 57 UK towns and cities (around 1.15 million homes).
John Lewis Broadband
John Lewis Broadband offers excellent customer service, clarity and reliability that we've come to expect from the John Lewis brand. It's unlimited fibre broadband package with average download speeds of 36Mb and with phone line rental included, is currently £25 a month, while its unlimited Fibre Extra package with average download speeds of 66Mbps, plus phone line rental, is £28 a month.
NOW, owned by Sky, offers a range of 12 month contract and no-contract NOW Broadband packages with prices starting from just £24 a month for average fibre broadband speeds of 36Mbps. Average fibre download speeds of 63Mbps are available for £23 a month. Customers can also add different pay-TV channel 'Memberships' without a contract like Sky Sports, Sky Cinema, Kids and Entertainment which includes Sky Atlantic.
O2 Home Broadband and Home Phone has now been acquired by British Sky Broadcasting Limited.
Plusnet, owned by BT, has been providing broadband access to UK homes and businesses for over 20 years now and is deservedly known in the market for its quality of service and value for money. The Sheffield based ISP currently offers one of the UK's cheapest totally unlimited fibre broadband packages with phone line rental included at just £24.99 a month for 36Mb average download speeds. Its Unlimited Fibre Extra package with 66Mb average download speeds and phone line rental included starts from just £26.99 a month.
Post Office Broadband
Post Office Broadband exited the UK telecoms market in March 2021 following the sale of its business to Shell Energy Broadband.
Sky is not only the UK's leading Digital TV provider with over 10 million subscribers enjoying its leading coverage of sports, movies and top entertainment. It is also the UK's second largest broadband & phone supplier with over 6 million customers. Its unlimited Sky Broadband Superfast product with average fibre speeds of 61Mbps is available from £17 a month, while deals containing the award-winning Sky Q, fibre broadband and phone start from £33 a month.
TalkTalk is the UK's fourth largest residential broadband supplier. Its broadband packages provide customers with a clear, combined monthly price for their broadband and phone line rental. TalkTalk's unlimited, uncapped Fibre 35 Broadband package with average download speeds of 38Mbps costs £27 a month, while TalkTalk Fibre 65 with average speeds of 67Mbps is £28 a month. Both packages include phone line rental. Great value TalkTalk TV can currently be added for an extra £5 a month to TalkTalk Fibre 35, 65, 150 & 250 broadband packages.
The Tesco Broadband brand is no longer operational in the UK but may return in the future. Tesco Mobile deals are still available.
The Tiscali brand is no longer operational in the UK following its acquisition by TalkTalk.
Virgin Media Broadband
Virgin Media is Britain's third most popular broadband internet provider with nearly 5 million customers. The company currently offers its ultra-fast fibre optic broadband packages with no setup fee, saving £35. Plans start from just £28.50 a month for average broadband speeds of 132Mbps. Broadband, phone and digital TV bundles are priced from just £31.99 a month.
Vodafone is the UK's third largest mobile phone operator. It has over one million home broadband customers and offers the UK's largest full fibre broadband network covering over 8.8 million UK homes. Fibre prices start from £26 a month for 67Mbps download speeds. Vodafone pay monthly mobile customers can receive a discount on home broadband prices. Fibre broadband, phone & Apple TV 4K deals are also available from Vodafone and feature a 3 months free Apple TV+ subscription.
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