Please find below our reviews and ratings of the UK's major broadband suppliers. Please read these latest independent and impartial 2020 broadband provider reviews containing information on packages, speeds, prices, customer service and complaints. These phone and broadband reviews are updated regularly so please check back here.
The AOL Broadband brand is no longer operational in the UK following its acquisition by TalkTalk.
BE has now been purchased by British Sky Broadcasting Limited.
BT is the UK's leading broadband service provider with over 9.3 million broadband customers. The company offers a range of complete fibre broadband packages with phone line rental included, starting from just £26.99 a month for 36Mbps average speeds & £31.99 a month for 67Mbps speeds. New BT TV packages including premium channels like Sky Atlantic, Sky Sports and BT Sport can be added from an extra £12 a month. BT Mobile 4G SIM only plans start from just an extra £7 per month.
Owned by BT, EE is one of the UK's leading communications companies. The company offers fibre optic broadband speeds averaging 36Mbps with phone line rental for £27 a month, while its Fibre Plus broadband package with 67Mbps average speeds is available with phone line rental included, for just £30 a month for the duration of the 18 month contract. EE pay monthly mobile customers receive a 10% discount on these prices. Fibre broadband, calls, phone line rental & Apple TV 4K is available to EE customers only from just £35 a month and features FREE BT Sport.
Hyperoptic has been awarded 'Best Superfast Broadband Provider' by the Internet Service Providers Association. The ISP currently offers superfast fibre average download and upload speeds of 900Mbps for just £45 a month (no phone line rental required), however, coverage is limited to small areas within 23 UK cities (around 500,000 UK homes).
John Lewis Broadband offers excellent customer service, clarity and reliability that we've come to expect from the John Lewis brand. It's unlimited fibre broadband package with average download speeds of 36Mb and with phone line rental included, is currently £27.50 a month, while its unlimited Fibre Extra package with average download speeds of 66Mbps, plus phone line rental, is £32.50 a month.
NOW TV, owned by Sky, offers a range of 12 month contract and no-contract NOW Broadband packages with prices starting from just £23 a month for average fibre broadband speeds of 36Mbps. Average fibre download speeds of 63Mbps are available for £28 a month. Customers can also add different pay-TV channel 'Passes' without a contract like Sky Sports, Sky Cinema, Kids and the Entertainment Pass which includes Sky Atlantic.
O2 Home Broadband and Home Phone has now been acquired by British Sky Broadcasting Limited.
Plusnet, owned by BT, has been providing broadband access to UK homes and businesses for over 20 years now and is deservedly known in the market for its quality of service and value for money. The Sheffield based ISP currently offers one of the UK's cheapest totally unlimited fibre broadband packages with phone line rental included at just £22.99 a month for 36Mb average download speeds. Its Unlimited Fibre Extra package with 66Mb average download speeds and phone line rental included starts from just £26.99 a month.
Despite being a latecomer to the UK broadband market, the Post Office has certainly made its mark with an exciting range of broadband and home phone packages. Prices start from just £18 a month for average peak time broadband speeds of 11Mbps and phone line rental, while average fibre speeds of 38Mbps are available for £25 a month.
Sky is not only the UK's leading Digital TV provider with over 10 million subscribers enjoying its leading coverage of sports, movies and top entertainment. It is also the UK's second largest broadband & phone supplier with over 6 million customers. Its unlimited Sky Broadband Superfast package with average fibre speeds of 59Mbps is available for £27 a month, while bundles containing the award-winning Sky TV, fibre broadband and phone start from £39 a month.
TalkTalk is the UK's fourth largest residential broadband supplier. Its broadband packages provide customers with a clear, combined monthly price for their broadband AND phone line rental - a price which stays the same for the duration of the contract. TalkTalk's unlimited, uncapped Faster Fibre Broadband package with average download speeds of 38Mbps costs £23.50 a month, while TalkTalk Superfast Fibre with average speeds of 67Mbps costs £26 a month. Both packages include phone line rental. Great value TalkTalk bundles containing TV, Broadband and phone start from £26.95 a month.
The Tiscali brand is no longer operational in the UK following its acquisition by TalkTalk.
Virgin Media is Britain's third most popular broadband internet provider with nearly 5 million customers. The company currently offers its ultra-fast fibre optic broadband packages with one years welcome DISCOUNT. Prices start from just £29 a month for average broadband speeds of 108Mbps. Phone line rental is included with weekend calls. Broadband, phone and digital TV bundles are priced from just £33 a month.
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