Please find below our reviews and ratings of the UK's major broadband suppliers. Please read these latest independent and impartial 2020 broadband provider reviews containing information on packages, speeds, prices, customer service and complaints. These phone and broadband reviews are updated regularly so please check back here.
The AOL Broadband brand is no longer operational in the UK following its acquisition by TalkTalk.
BE has now been purchased by British Sky Broadcasting Limited.
BT is the UK's leading broadband service provider with over 9.3 million broadband customers. The company offers a range of complete fibre and copper broadband packages with phone line rental included, starting from just £24.99 a month for 36Mbps average speeds. New BT TV packages including premium Sky channels like Sky Atlantic can be added from an extra £10 a month. BT Mobile 4G SIM only plans start from just an extra £9 per month.
Owned by BT, EE is one of the UK's leading communications companies. The company offers fibre optic broadband speeds averaging 36Mbps with phone line rental for £27 a month (EE pay monthly mobile customers receive a £3p/m discount on this), while its copper broadband packages with 10Mbps average speeds are available with phone line rental included, for just £22.50 a month for the duration of the 18 month contract. Broadband, calls, phone line rental & Apple TV 4K is priced from just £35 a month and features FREE BT Sport.
Hyperoptic has been awarded 'Best Superfast Broadband Provider' by the Internet Service Providers Association. The ISP currently offers superfast average download and upload speeds of 900Mbps for just £47 a month (no phone line rental required), however, coverage is limited to small areas within 23 UK cities (around 500,000 UK homes).
John Lewis Broadband offers excellent customer service, clarity and reliability that we've come to expect from the John Lewis brand. It's unlimited copper broadband package with average download speeds of 10Mb and with phone line rental included, is currently £20 a month, while its unlimited Fibre package with average download speeds of 36Mbps, plus phone line rental, is £27.50 a month.
NOW TV, owned by Sky, offers a range of 12 month contract and no-contract NOW Broadband packages with prices starting from just £18 a month for average broadband speeds of 11Mbps. Average fibre download speeds of 36Mbps are available for £23 a month. Customers can also add different pay-TV channel 'Passes' without a contract like Sky Sports, Sky Cinema, Kids and the Entertainment Pass which includes Sky Atlantic.
O2 Home Broadband and Home Phone has now been acquired by British Sky Broadcasting Limited.
Plusnet, owned by BT, has been providing broadband access to UK homes and businesses for over 20 years now and is deservedly known in the market for its quality of service and value for money. The Sheffield based ISP currently offers one of the UK's cheapest fixed price totally unlimited copper broadband packages with phone line rental included at just £17.99 a month for 10Mb average download speeds. Its fixed price Unlimited Fibre package with 36Mb average download speeds and phone line rental included starts from just £22.50 a month.
Despite being a latecomer to the UK broadband market, the Post Office has certainly made its mark with an exciting range of broadband and home phone packages. Prices start from just £18 a month for average peak time broadband speeds of 11Mbps and phone line rental, while average fibre speeds of 38Mbps are available for £25 a month.
Sky is not only the UK's leading Digital TV provider with over 10 million subscribers enjoying its leading coverage of sports, movies and top entertainment. It is also the UK's second largest broadband & phone supplier with over 6 million customers. Its unlimited Sky Broadband Superfast package with average speeds of 59Mbps is available for £25 a month. Sky Broadband Boost can be added for an extra £5 a month.
TalkTalk is the UK's fourth largest residential broadband supplier. Its broadband packages provide customers with a clear, combined monthly price for their broadband AND phone line rental - a price which stays the same for the duration of the contract. TalkTalk's unlimited, uncapped Fast Broadband package with average download speeds of 10Mbps now costs £22.95 a month, while TalkTalk Superfast Fibre with average speeds of 67Mbps costs £26 a month. Both packages include phone line rental.
The Tiscali brand is no longer operational in the UK following its acquisition by TalkTalk.
Virgin Media is Britain's third most popular broadband internet provider with nearly 5 million customers. The company currently offers its ultra-fast fibre optic broadband packages with one years welcome DISCOUNT. Prices start from just £28 a month for average broadband speeds of 54Mbps. Phone line rental is included with weekend calls. Broadband, phone and digital TV bundles are priced from just £33 a month.
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