Broadband Internet UK

Contact Us

Broadband Internet UK is one of the UK's leading independent broadband information & comparison websites. We help people search for, compare and make informed decisions about which broadband provider and package is best for them.

We have 20 years experience within the Internet & Telecommunications industry and have first-hand, real life experience of working for an Internet service provider. That's why we always look beyond what the broadband suppliers say and check ourselves the actual broadband speeds you're likely to receive, plus what the supplier's customer service performance is like. We give our honest thoughts on what we like and dislike about each provider and leave it up to you to decide what's best for you.

Our website is updated daily and is owned and operated by Web Offer Marketing Ltd; an independent, privately owned, web publishing company based in Hampshire. We've been on quite a journey over the past 20 years and have helped thousands of people across the UK with their Internet requirements. Take a look at our about us page to find out more.

It's worth remembering though that we are NOT a broadband provider ourselves. However, to help you contact your provider, we have included a list of contact numbers for the UK's broadband and mobile SIM suppliers further below.

Website Issues & Customer Support

If you experience any problems or difficulties with our website, please contact us by emailing customersupport@broadbandinternetuk.com and we will get back to you as soon as we can. Our team is available between 9am and 5pm Monday to Friday. We're also on Twitter, Facebook, Instagram, LinkedIn & Pinterest.

Customer Service - Order Tracking, Billing, Technical Help, Complaints & Refunds Policy

As we do not provide broadband, telephone, digital TV, or mobile connections ourselves, we do not have access to any account details you hold with the UK's broadband or mobile suppliers. Therefore, should you have a problem with your broadband or mobile SIM order, have a billing enquiry or question on their payment policies, need technical help, or wish to lodge a complaint or claim a refund or return, we advise you to contact your chosen provider directly using the appropriate phone number below.

Broadband Provider Contact Numbers

  • BT - 0800 800 150
  • Direct Save Telecom - 0800 280 2228
  • Eclipse - 0345 122 43330
  • EE Broadband - 0800 079 8586
  • Hyperoptic Broadband - 0333 332 1111
  • John Lewis Broadband - 0800 022 3300
  • NOW Broadband - 0800 500 212
  • Origin Broadband - 0330 024 1777
  • Plusnet - 0800 432 0200
  • Post Office Broadband - 0345 600 3210
  • Sky Broadband - 03442 411 653
  • SSE Broadband - 0845 678 0051
  • TalkTalk Broadband - 0870 444 1820
  • Virgin Media - 0345 454 2222
  • Vodafone Broadband - 08080 034 511
  • XLN Telecom - 0344 880 7777
  • Zen Broadband - 0845 058 9000

Mobile SIM Provider Contact Numbers

  • BT Mobile - 0800 800 150
  • EE - 0800 956 6000
  • iD Mobile - 0333 003 777
  • O2 - 0344 809 0202
  • Plusnet Mobile - 0800 079 1133
  • Sky Mobile - 0333 7591 018
  • Tesco Mobile - 0345 301 4455
  • Three - 0333 338 1001
  • Virgin Mobile - 0345 454 1111
  • Vodafone - 0808 040 8408

Business Partnerships, Press Enquiries & Job Opportunities

If you're interested in working in a business partnership with us, have a press enquiry, looking for a job opportunity, or have a general enquiry, please contact us using the details below:

Broadband Internet UK
Web Offer Marketing Limited
Registered office address: Suite A, Enterprise House, Ocean Village, Southampton, Hampshire, SO14 3XB
Registered in England and Wales No.3912289
VAT No GB 750 4332 58
General email: team@broadbandinternetuk.com
Customer Support email: customersupport@broadbandinternetuk.com
Press enquiries email: press@broadbandinternetuk.com
Partnership enquiries email: partnerships@broadbandinternetuk.com
Career opportunities email: jobs@broadbandinternetuk.com
Phone: 02380 083 121
Social media: Twitter Facebook Instagram LinkedIn Pinterest Reddit

Our office hours are between 9am and 5pm Monday to Friday.

Thank you for using Broadband Internet UK.

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