About Broadband Internet UK
We have 20 years experience within the Internet & Telecommunicatons industry and have grown into one of the UK's leading resources for broadband information. During our journey, we've been awarded status as a BBC Website Of The Day, which we're particulary proud of.
We are different to other broadband comparison websites as we look beyond what the broadband providers say themselves. We find out ourselves important things like actual average 24-hour broadband speeds, latency (also referred to as ping or lag), customer service performance and customer complaint levels. We aim to bring you new insight and analysis that no one else has and let you know what we think. By doing these things, you can make an informed decision on your choice of supplier that is right for you, not the provider.
Our website is updated daily enabling you to check which of the UK's Internet providers is cheapest for ADSL copper broadband, superfast fibre broadband and ultrafast full fibre broadband in your postcode area.
All costs associated with each broadband product, like setup fees, router delivery charges and phone line rental are included, so you can compare services with confidence before choosing a deal.
You can find out more about us here.
How Does Broadband Internet UK Make Money?
We specialise in providing independent broadband reviews, detailed guides & handy broadband comparison tools that should help you decide which broadband supplier and package is right for you. We are able to provide this free service to you because we receive a small affiliate commission from the new broadband provider you sign up with - which means we are supported & funded by your (our readers) actions. This only happens when you click on links or buttons on this website which take you through to a broadband provider website, from which you place your order. It's worth remembering that you do not pay any extra for your chosen broadband package by signing up through this site.
Frequently Asked Questions By Our Users
We've listed below some of frequently asked questions we've been receiving from our readers:
I'm struggling to pay my broadband bill, is there any help available or shall I just cancel?
There is help available if you are receiving state benefits. You may be able to reduce your broadband bill by £200 if you're eligible for a broadband social tariff. Many of the UK's broadband providers offer these, but not that many people are aware of them. Take a look at our guide on social broadband tariffs for further information.
Can I switch my broadband Internet provider whenever I want to?
Yes you can, but it is wise to switch supplier when your contract period ends (when you are out of contract) as there will be no cancellation charges to pay. If you're not aware of when your contract ends, simply give your existing provider a call to find out.
Should you receive notification from your existing provider of a forthcoming increase in the price of your broadband package, under Ofcom rules, you may be allowed to exit your contract without penalty within 30 days of receiving the price increase notice. Check out our article on the 3 ways to beat the broadband price increase in 2023.
Do I need to get a MAC code from my existing supplier to switch to a new cheaper provider?
No, not anymore. The process is now far more easier if you're switching from and to a provider that uses the BT Openreach network (e.g BT, Sky, TalkTalk, Plusnet & many more). There's no need for you to contact your existing supplier as the responsibility for the broadband and landline switch lies with the company you are switching to. So, once you've chosen a new Internet provider and ordered a new package on their website, they'll do the rest and email you the estimated date for the transfer of service. You should only lose your landline and broadband connection for a minimal time on the day of the switch.
This new process does not apply if you're switching to or from Virgin Media or another network provider like City Fibre or Hyperoptic, where you'll need to liaise with both providers regarding the timings of the switch.
Take a look at our 5-step approach to switching broadband provider for further information.
Which broadband Internet provider in the UK is the best?
Though standard ADSL copper broadband with average download speeds of 10Mbps are available to most parts of the UK (97%), faster fibre optic broadband, with types such as 'Superfast Broadband', 'Ultrafast Broadband', and 'Full Fibre' or 'Gigabit capable' Broadband provide a far better experience and can offer average speeds ranging from 36Mbps to 1Gbps (1 Gigabit per second). Superfast Broadband with average fibre speeds of at least 30Mbps are now available to 95% of UK homes, while around 70% of UK homes can access Ultrafast/Gigabit Broadband average speeds of 1Gbps - which is mainly due to the Virgin Media network. To find out which provider is best suited for you, go ahead and check availability in your area with our fibre broadband checker and bear in mind that other top broadband providers like Sky, Plusnet and TalkTalk use the BT Openreach fibre optic network for their own fibre services. Ultrafast and Full-Fibre broadband networks with speeds capable of 1 gigabits per second (1Gbps) are being rolled out in areas across the country by the likes of Virgin Media, Openreach (used by the likes of BT, Sky, TalkTalk, Vodafone, Plusnet & others), CityFibre (used by Vodafone, TalkTalk and others), Gigaclear and Hyperoptic. Check out our fibre broadband guide for further information or our article on the BT fibre checker tool.
What's the best way to find out who is the cheapest for broadband in my area?
Once you've entered your postcode into our broadband availability checker, you'll be presented with a list of broadband packages available in your area. These are our broadband comparison search result tables which can be sorted by a range of criteria like 1st year cost, average broadband speed, download limits and monthly cost. We advise you to sort the tables by your preferred criteria (e.g. the cheapest), then compare the deals available from the UK's best broadband providers before choosing the right deal for you.
What Next?
Want to see the fastest Internet and phone deals available in your area and how much they cost each month? Simply visit our broadband and phone checker, enter your postcode and start comparing. We hope you find the site useful!
