Vodafone Broadband

Vodafone Broadband Review 2022 - Is Vodafone Broadband Worth It?

Review article by , last updated

Vodafone Home Broadband

Final Rating: 3.5 out of 5 3.5 Star Rating

In this review: 1. Introduction 2. Vodafone Broadband - At a glance 3. Vodafone Broadband speed performance 2022 4. Vodafone Fibre Broadband prices 5. Vodafone Pro Fibre Broadband prices 6. Comparable services: Vodafone Fibre Vs Plusnet Fibre & TalkTalk Fibre 7. Vodafone home phone review 8. Vodafone TV Xtra review 9. Vodafone Broadband, phone & TV deals 10. Vodafone package & router details 11. Switching, installation & setup 12. Vodafone customer service performance 13. Our final verdict & rating on Vodafone Broadband

1. Introduction

Vodafone is the UK's third largest mobile network operator with around 17 million UK mobile customers. Following its acquisition of the Cable & Wireless Group back in 2012, Vodafone launched its first fixed-line domestic broadband offering to the UK public in October 2015. Fast forward to today and Vodafone has just over 1 million UK broadband customers, with 500,000 of these taking Vodafone Broadband and Mobile services together. The company is really accelerating its push into the UK broadband market with its gigafast full fibre broadband services now available to 8.8 million UK homes, thanks to partnership deals with Openreach and CityFibre. With vey competitive broadband prices too, we take a closer look at Vodafone Broadband to see how it really stacks up on factors like actual broadband speed performance and customer service levels. Take a look through our review below and decide whether a switch to Vodafone Broadband is the right move for you. You can even start your order from this page if you like.

2. Vodafone Broadband - At a glance

  • Average speeds: Fibre 1 Broadband 38Mbps, Fibre 2 Broadband 67Mbps, Full Fibre 100 Broadband 100Mbps (limited geographic availability), Full Fibre 200 Broadband 200Mbps (limited geographic availability), Full Fibre 500 Broadband 500Mbps (limited geographic availability), Full Fibre 900 Broadband 910Mbps (limited geographic availability)
  • Vodafone Full Fibre review: Vodafone has partnered with full fibre infrastructure providers Openreach (part of the BT Group) and CityFibre to make Vodafone Full Fibre Broadband available to more than 8.8 million UK homes (this is around 28% UK coverage based on 31.3 million UK homes). Speeds from 38Mbps all the way up to 900Mbps are available. Pricing can vary depending upon whether your home is in a Openreach or CityFibre network area
  • Vodafone Broadband plan types & features: There are 3 plan types; Fibre, Pro Fibre and Pro II Fibre. Xtra, Vodafone's TV offering can be added to any of the Pro plan types. Vodafone Fibre Broadband includes unlimited usage, an intelligent Wi-Fi hub, landline, no upfont fees and a Vodafone Together discount. Vodafone Pro Fibre Broadand includes all of Fibre, plus super Wi-Fi boosters for reliable Wi-Fi in every room, automatic 4G broadband backup, dedicated Wi-Fi experts on call 24/7 and 12 months FREE Norton 360 Premium security. Vodafone Pro II Fibre Broadband includes all of Pro, but with the UK's first Wi-Fi 6E Ultra Hub and Booster for the UK's fastest Wi-Fi technology throughout the home
  • Vodafone Fibre Broadband prices: Fibre 1 38Mbps speeds (Fibre To The Cabinet (FTTC) or Fibre To The Premise (FTTP) ) - £22p/m, Fibre 2 67Mbps speeds (FTTC or FTTP) - £22p/m, Full Fibre 100Mbps speeds - £25p/m, Full Fibre 200Mbps speeds - £30p/m, Full Fibre 500Mbps speeds - £30p/m, Full Fibre 900Mbps speeds - £45p/m
  • Vodafone Pro Fibre Broadband prices: Pro Fibre 1 38Mbps speeds (FTTC or FTTP) - £34p/m, Pro Fibre 2 67Mbps speeds (FTTC or FTTP) - £34p/m, Pro Full Fibre 100Mbps speeds - £37p/m, Pro Full Fibre 200Mbps speeds - £42p/m, Pro Full Fibre 500Mbps speeds - £40p/m, Pro Full Fibre 900Mbps speeds - £55p/m
  • Vodafone Together discount: Transfer your family's home broadband and mobile plans to Vodafone and save up to £3 a month on your broadband, plus up to 30% off each SIM that you add
  • Vodafone Broadband customer complaints Q2 2022: 18 broadband complaints per 100,000 customers versus an industry average of 11 per 100,000 - not a great performance compared to many other broadband suppliers, but the same as TalkTalk and better than Shell Energy Broadband (Source: Latest Ofcom Telecoms & Pay TV Complaints Report, published 18th October 2022)
  • Vodafone Broadband customer satisfaction 2021: 77% satisfaction with the overall Vodafone Broadband service, which is lower than the 2021 industry average of 83%. (Source: Ofcom Comparing Customer Service Report 2021, published 18th May 2022)

3. Vodafone Broadband Speed Performance 2022

Vodafone's average broadband speed claims of 38Mbps for Fibre 1 and 67Mbps for Fibre 2 are backed up by its own research which claims that 73% of customers on Fibre 1 receive download speeds above 35Mbps and 61% of customers on Fibre 2 receive download speeds above 63Mbps. As Vodafone utilises the Openreach network for fibre broadband, its average speed claims for Fibre 1 and Fibre 2 are very similar to those of other broadband suppliers like Sky, BT, EE and Plusnet, who also use the Openreach network. For all other Vodafone Broadband products (Full Fibre 100, 200, 500 & 900) Vodafone estimates that a majority of customers will receive the relevant download speeds specified.

So, how does Vodafone's average broadband speed claims compare against their actual real world broadband speeds? Ofcom's UK Home Broadband Performance report (covering March 2022 and published in October 2022) lists the actual broadband speeds received by a sample of consumers who have had speed monitoring equipment installed in their homes. The report shows us that Vodafone's Fibre 2 (67Mpbs) package had an actual real world 24-hour average speed of 64.5Mbps with a 11.9 milliesecond (ms) latency/ping. No Ofcom speed research data was available for any other Vodafone Broadband package.

It's worth knowing that Vodafone will provide an estimate of the broadband speed you are likely to receive prior to you completing your online order for Vodafone Broadband. These speeds can vary and be impacted by things like the distance of your home from the network exchange, the number of people using the Internet, the level of use of the Internet, plus other technical and environmental factors.

4. Compare Vodafone Fibre Broadband Prices

Vodafone Fibre Broadband prices start from £22 a month and include the latest Wi-Fi Hub, intelligent Wi-Fi, unlimited usage and a Vodafone Together discount. No upfront fees apply. Compare Vodafone's regular fibre broadband products below.

Provider Product Details Average Speed* Download Limit Contract Period Costs More Info
Vodafone Fibre 1

Average speed*: 38Mb,
Download limit: Unlimited,
£0 setup,
1st year cost £264,
£22*
3.5 Star Rating
Vodafone Fibre 1 Broadband
* For 24 months. Includes Vodafone phone line rental
38Mb Unlimited 24 months Monthly cost £22.00* 1st year cost: £264.00
£0.00 setup
No Upfront Fees + Latest Wi-Fi Hub

Find out more at Vodafone

Intelligent Wi-Fi + Save Up To £3p/m By Buying Broadband & Mobile Together
Vodafone Fibre 2

Average speed*: 67Mb,
Download limit: Unlimited,
£0 setup,
1st year cost £264,
£22*
3.5 Star Rating
Vodafone Fibre 2 Broadband
* For 24 months. Includes Vodafone phone line rental
67Mb Unlimited 24 months Monthly cost £22.00* 1st year cost: £264.00
£0.00 setup
No Upfront Fees + Latest Wi-Fi Hub

Find out more at Vodafone

Intelligent Wi-Fi + Save Up To £3p/m By Buying Broadband & Mobile Together
Vodafone Full Fibre 100

Average speed*: 100Mb,
Download limit: Unlimited,
£0 setup,
1st year cost £300,
£25*
3.5 Star Rating
Vodafone Full Fibre 100 Broadband
* For 24 months. Includes Vodafone phone line rental
100Mb Unlimited 24 months Monthly cost £25.00* 1st year cost: £300.00
£0.00 setup
No Upfront Fees + Latest Wi-Fi Hub

Limited availability - Check your area now

Intelligent Wi-Fi + Save Up To £3p/m By Buying Broadband & Mobile Together
Vodafone Full Fibre 200

Average speed*: 200Mb,
Download limit: Unlimited,
£0 setup,
1st year cost £360,
£30*
3.5 Star Rating
Vodafone Full Fibre 200 Broadband
* For 24 months. Includes Vodafone phone line rental
200Mb Unlimited 24 months Monthly cost £30.00* 1st year cost: £360.00
£0.00 setup
No Upfront Fees + Latest Wi-Fi Hub

Limited availability - Check your area now

Intelligent Wi-Fi + Save Up To £3p/m By Buying Broadband & Mobile Together
Vodafone Full Fibre 500

Average speed*: 500Mb,
Download limit: Unlimited,
£0 setup,
1st year cost £360,
£30*
3.5 Star Rating
Vodafone Full Fibre 500 Broadband
* For 24 months. Includes Vodafone phone line rental
500Mb Unlimited 24 months Monthly cost £30.00* 1st year cost: £360.00
£0.00 setup
No Upfront Fees + Latest Wi-Fi Hub

Limited availability - Check your area now

Intelligent Wi-Fi + Save Up To £3p/m By Buying Broadband & Mobile Together
Vodafone Full Fibre 900

Average speed*: 910Mb,
Download limit: Unlimited,
£0 setup,
1st year cost £540,
£45*
3.5 Star Rating
Vodafone Full Fibre 900 Broadband
* For 24 months. Includes Vodafone phone line rental
910Mb Unlimited 24 months Monthly cost £45.00* 1st year cost: £540.00
£0.00 setup
No Upfront Fees + Latest Wi-Fi Hub

Limited availability - Check your area now

Intelligent Wi-Fi + Save Up To £3p/m By Buying Broadband & Mobile Together

5. Compare Vodafone Pro Fibre Broadband Prices

Vodafone Pro Fibre Broadband, as the name suggests, is a more premium broadband offering. Pro packages include all the regular fibre features outlined in the packages above, plus extras like super Wi-Fi boosters for reliable Wi-Fi in every room. There's also automatic 4G broadband backup, dedicated Wi-Fi experts on call around the clock, plus 12 months FREE Norton 360 Premium security. Prices start from £34 a month with no upfront fees.

Provider Product Details Average Speed* Download Limit Contract Period Costs More Info
Vodafone Pro Fibre 1

Average speed*: 38Mb,
Download limit: Unlimited,
£0 setup,
1st year cost £408,
£34*
3.5 Star Rating
Vodafone Pro Fibre 1 Broadband
* For 24 months. Includes Vodafone phone line rental
38Mb Unlimited 24 months Monthly cost £34.00* 1st year cost: £408.00
£0.00 setup
Super Wi-Fi Booster + 4G Broadband Backup + Wi-Fi Xperts On Call

Find out more at Vodafone

12 Months Free Norton 360 Premium Anti-Virus + Save Up To £3p/m By Buying Broadband & Mobile Together
Vodafone Pro Fibre 2

Average speed*: 67Mb,
Download limit: Unlimited,
£0 setup,
1st year cost £408,
£34*
3.5 Star Rating
Vodafone Pro Fibre 2 Broadband
* For 24 months. Includes Vodafone phone line rental
67Mb Unlimited 24 months Monthly cost £34.00* 1st year cost: £408.00
£0.00 setup
Super Wi-Fi Booster + 4G Broadband Backup + Wi-Fi Xperts On Call

Find out more at Vodafone

12 Months Free Norton 360 Premium Anti-Virus + Save Up To £3p/m By Buying Broadband & Mobile Together
Vodafone Pro Full Fibre 100

Average speed*: 100Mb,
Download limit: Unlimited,
£0 setup,
1st year cost £444,
£37*
3.5 Star Rating
Vodafone Pro Full Fibre 100 Broadband
* For 24 months. Includes Vodafone phone line rental
100Mb Unlimited 24 months Monthly cost £37.00* 1st year cost: £444.00
£0.00 setup
Super Wi-Fi Booster + 4G Broadband Backup + Wi-Fi Xperts On Call

Limited availability - Check your area now

12 Months Free Norton 360 Premium Anti-Virus + Save Up To £3p/m By Buying Broadband & Mobile Together
Vodafone Pro Full Fibre 200

Average speed*: 200Mb,
Download limit: Unlimited,
£0 setup,
1st year cost £504,
£42*
3.5 Star Rating
Vodafone Pro Full Fibre 200 Broadband
* For 24 months. Includes Vodafone phone line rental
200Mb Unlimited 24 months Monthly cost £42.00* 1st year cost: £504.00
£0.00 setup
Super Wi-Fi Booster + 4G Broadband Backup + Wi-Fi Xperts On Call

Limited availability - Check your area now

12 Months Free Norton 360 Premium Anti-Virus + Save Up To £3p/m By Buying Broadband & Mobile Together
Vodafone Pro Full Fibre 500

Average speed*: 500Mb,
Download limit: Unlimited,
£0 setup,
1st year cost £480,
£40*
3.5 Star Rating
Vodafone Pro Full Fibre 500 Broadband
* For 24 months. Includes Vodafone phone line rental
500Mb Unlimited 24 months Monthly cost £40.00* 1st year cost: £480.00
£0.00 setup
Super Wi-Fi Booster + 4G Broadband Backup + Wi-Fi Xperts On Call

Limited availability - Check your area now

12 Months Free Norton 360 Premium Anti-Virus + Save Up To £3p/m By Buying Broadband & Mobile Together
Vodafone Pro Full Fibre 900

Average speed*: 910Mb,
Download limit: Unlimited,
£0 setup,
1st year cost £660,
£55*
3.5 Star Rating
Vodafone Pro Full Fibre 900 Broadband
* For 24 months. Includes Vodafone phone line rental
910Mb Unlimited 24 months Monthly cost £55.00* 1st year cost: £660.00
£0.00 setup
Super Wi-Fi Booster + 4G Broadband Backup + Wi-Fi Xperts On Call

Limited availability - Check your area now

12 Months Free Norton 360 Premium Anti-Virus + Save Up To £3p/m By Buying Broadband & Mobile Together

6. Comparable Services: Vodafone Fibre Versus Plusnet Fibre & TalkTalk Fibre

So, how does Vodafone Fibre stack up against its main rivals like Plusnet and TalkTalk? Have a look at the table below to compare speeds, prices and package features of Vodafone's Fibre 2 plan versus similar fibre packages from Plusnet and TalkTalk. If you'd like to compare Vodafone against other providers, please use our fibre broadband checker.

Provider Product Details Average Speed* Download Limit Contract Period Costs More Info
Vodafone Fibre 2

Average speed*: 67Mb,
Download limit: Unlimited,
£0 setup,
1st year cost £264,
£22*
3.5 Star Rating
Vodafone Fibre 2 Broadband
* For 24 months. Includes Vodafone phone line rental
67Mb Unlimited 24 months Monthly cost £22.00* 1st year cost: £264.00
£0.00 setup
No Upfront Fees + Latest Wi-Fi Hub

Find out more at Vodafone

Intelligent Wi-Fi + Save Up To £3p/m By Buying Broadband & Mobile Together
Plusnet Unlimited Fibre Extra Broadband

Average speed*: 66Mb,
Download limit: Unlimited,
£0 setup,
1st year cost £311.88,
£25.99*
4 Star Rating
Plusnet Unlimited Fibre Extra Broadband
* For 18 months. Includes line rental. Annual price increase applies
66Mb Unlimited 18 months Monthly cost £25.99* 1st year cost: £311.88
£0.00 setup
Online Security & Parental Controls Included

No Activation Fee To Pay
TalkTalk Fibre 65 Broadband

Average speed*: 67Mb,
Download limit: Unlimited,
£0 P&P,
1st year cost £312,
£26*
3.5 Star Rating
TalkTalk Fibre 65 Broadband
*For 24 months. Includes TalkTalk monthly phone line rental cost. Annual price increase applies
67Mb Unlimited 24 months Monthly cost £26.00* 1st year cost: £312.00
£0.00 P&P
Industry Leading Security & Privacy Features

No Setup Fee + 30-Day Great Connection Guarantee + NEW Wi-Fi Hub

7. Vodafone Home Phone Review

Vodafone Broadband products include home phone line rental and free services like Voicemail and Caller Display.

You can choose to pay as you go for the calls you make, or choose a Vodafone home phone calling Extra, like evening & weekend landline calls for £4 a month, or anytime landline and mobile calls for £8 a month. Making phone calls to overseas? 300 minutes a month to international destinations (around 46 countries) can also be added for £5 a month. You'll need to keep one of these Extras for at least 30 days, so they're pretty flexible and you're not tied into a long contract for them. Other call management features that can be added for a fee include anonymous caller reject, call divert and call waiting.

Please note some of Vodafone's home phone features are not available with Vodafone full fibre broadband plans.

8. Vodafone TV Xtra Review

Customers taking any Vodafone Pro or Pro II Broadband product can also add Vodafone's TV Xtra plan to their subscription. Vodafone Xtra includes the Apple TV 4K device with 3 months FREE Apple TV+ subscription (new Apple TV+ subscribers only). Watch live TV, high definition movies and Apple originals, together with your favourite shows from the likes of the BBC iPlayer & All4, plus your subscriptions from Netflix, NOW and Amazon Prime Video - all on your TV through the Apple TV app. You can also experience your music, photos and videos on your TV and use Siri to control it just using your voice.

Vodafone TV Xtra is not as comprehensive as the traditional Sky or Virgin Media TV services, however, it does suit the growing use of 'Lite' TV services that provide an easy central access point to a range of apps & content that people are already subscribed to (e.g. NOW, Amazon Prime Video, Netflix, Disney+). If you're a Vodafone mobile customer with an Entertainment Plan you can also access your included apps like Spotify and YouTube Premium.

Vodafone Broadband and TV deals also include anytime landline and mobile phone calls.

9. Compare Vodafone Broadband, Phone & TV Deals

Provider Product Details Average Speed* Download Limit Contract Period Costs More Info
Vodafone Pro Fibre 1 + Apple TV 4K

Average speed*: 38Mb,
Download limit: Unlimited,
£0 setup,
1st year cost £432,
£36*
3.5 Star Rating
Vodafone Pro Fibre 1 Broadband + Anytime Landline & Mobile Calls + Apple TV 4K
* For 24 months. Includes Vodafone phone line rental
38Mb Unlimited 24 months Monthly cost £36.00* 1st year cost: £432.00
£0.00 setup
Super Wi-Fi Booster + 4G Broadband Backup + Wi-Fi Xperts On Call + 3 Months Apple TV+ Subscription

Find out more at Vodafone

12 Months Free Norton 360 Premium Anti-Virus + Save Up To £3p/m By Buying Broadband & Mobile Together
Vodafone Pro Fibre 2 + Apple TV 4K

Average speed*: 67Mb,
Download limit: Unlimited,
£0 setup,
1st year cost £456,
£38*
3.5 Star Rating
Vodafone Pro Fibre 2 Broadband + Anytime Landline & Mobile Calls + Apple TV 4K
* For 24 months. Includes Vodafone phone line rental
67Mb Unlimited 24 months Monthly cost £38.00* 1st year cost: £456.00
£0.00 setup
Super Wi-Fi Booster + 4G Broadband Backup + Wi-Fi Xperts On Call + 3 Months Apple TV+ Subscription

Find out more at Vodafone

12 Months Free Norton 360 Premium Anti-Virus + Save Up To £3p/m By Buying Broadband & Mobile Together

10. Vodafone Broadband Package & Router Details

Vodafone has at least 12 broadband products to choose from across 3 package types; Fibre, Pro Fibre & Pro II Fibre. Standard fibre prices start from £22 a month for average download speeds of 38Mb. Phone line rental is included in that price together with other standard features like Intelligent Wi-Fi. We've looked at Vodafone's standard Fibre 2 package below which has 67Mbps average download speeds:

In Detail: The Vodafone Fibre 2 Package

  • Download speeds averaging 67Mbps
  • Upload speeds averaging 17.8Mbps
  • Unlimited downloads
  • The new Vodafone Wi-Fi Hub is twice as fast as previous versions and syncs very well with the Vodafone Broadband app so you can take control of your broadband. Looking at the technical specs, the Vodafone Wi-Fi Hub has 7 antennas with beamforming technology (where wireless signals are directed towards receiving devices), 4 gigabit network ports for wired connections and 2 USB ports. Delivering reliable Wi-Fi coverage and supporting the 802.11ac dual-band Wi-Fi standard, the Vodafone Wi-Fi Hub is straight-forward to setup and is free for all new Vodafone Broadband customers
  • Online security, known as Secure Net, is also provided by the Vodafone Wi-Fi Hub. This is a set of Anti-Malware and Anti-Phishing protection filters, plus Parental Controls, that can be adjusted accordingly. Customers taking a Vodafone Pro Broadband plan receive 12 months free Norton 360 Premium anti-virus software
  • Vodafone customer service available from 8am to 8pm
  • Access to Vodafone Broadband technical support available either online or free to call
  • 24 month contract
  • No upfront setup charges
  • £22 per month. Phone line rental included
  • Please click here for further information at vodafone.co.uk

11. Switching, Installation & Setup

Switching your broadband to Vodafone is pretty straight forward. Once you've ordered your chosen Vodafone Broadband package online, you'll receive a text message and an order confirmation email which will contain details of the proposed start date for your broadband service.

Your broadband start date will be influenced by whether you have an existing phone line that Vodafone can use or whether a new phone line needs to be installed by an Openreach or CityFibre engineer. This will be established during your online sign-up process and you will be notified accordingly.

If you have an existing Openreach phone line that can be used (perhaps you're a BT, Sky, EE, TalkTalk or Plusnet customer), then your broadband start date is likely to be 16 days after you place your order. Note, this is longer than the industry average of 12 days according to Ofcom's Comparing Customer Service report for Mobile, Home Broadband and Landline (last published in May 2022).

If you need a new line to be installed by Openreach or CityFibre, you will be notified of the installation date (you can also change it). Installation can take up to 4 hours depending upon whether it's a fibre or full fibre installation. The latter may also involve digging a route through your driveway or garden, either way, the engineer will talk to you before any work is started. A one-off installation charge of up to £60 may also apply. You should be made aware of this when you place your broadand order.

On your broadband start date or installation date, it can take up to midnight for your broadband service to go live. Simply plug the supplied Vodafone Wi-Fi Hub into your master phone socket and follow the instructions. If you've had an engineer installation, they will test your service to make sure you're connected.

In most instances Vodafone will contact your existing broadband provider after you place your Vodafone Broadband order. They will handle the whole switching process for you to make sure you have no downtime and cancel your contract. We'd always recommend you check yourself that your previous broadband contract has been cancelled.

Please note that upon switching, your new broadband speeds may vary over the next 10 days or so. This is quite common as the new service optimises to find the most stable and reliable connection.

12. Vodafone Broadband Customer Service Performance, Satisfaction, Support, Complaints & Phone Numbers

If you're having problems with your broadband or have an account query, the Vodafone customer service team can be contacted by dialling 191 from your Vodafone mobile or by calling 0333 3040 191. Lines are open from 8am to 8pm, seven days a week. According to Ofcom's May 2022 Comparing Service Quality report, the average call waiting time for Vodafone was 1 minute 18 seconds, much quicker than the industry average of 2 minutes, 16 seconds.

Broadband issues, support and account queries can also be discussed over Vodafone's Live Chat service which is available on its website 7 days a week. Vodafone's social media channels can also be used.

Comprehensive broadband support and advice in the form of a series of helpful guides are available on Vodafone's website and on its Broadband app, while Vodafone's online community is also a useful destination to explore.

Despite Vodafone's extensive customer service and support there's still issues with key performance metrics like broadband customer complaint levels. Ofcom's latest Telecoms & Pay TV Complaints Report, published in October 2022, shows us that Vodafone generated 18 complaints per 100,000 broadband customers for the period Q2 2022. This is far higher than the industry average of 11 complaints per 100,000 customers, which is a concern. It is, however, on a par with its rival TalkTalk and better than the performance of Shell Energy Broadband (Source: Latest Ofcom Telecoms & Pay TV Complaints Report, published 18th October 2022)

Furthermore, in Ofcom's Comparing Customer Service Report 2021 (published in May 2022), the overall customer satisfaction with Vodafone Broadband service was found to 77%, lower than the industry average of 83%. This was the first time Vodafone was included in Ofcom's reaearch trackers so no year-on-year comparison could be made.

13. Our Final Verdict On Vodafone Broadband

Vodafone Broadband Review - Our Final Comment And Rating
Final Rating - 3.5 out of 5
There's a lot to like about Vodafone Broadband; no upfront fees, a range of broadband types with excellent features in the Pro plans, low broadband prices and a commitment to the rollout of full fibre broadband and gigabit speeds.

However, what remains a concern is Vodafone's higher than average broadband customer complaint levels as reported by Ofcom. If they can get that under control and thus boost their overall customer satisfaction levels, Vodafone will become a major broadband rival to the likes of BT, Sky and Virgin Media.

Latest Vodafone Broadband Reviews & Ratings By Customers

If you're unsure as to some of the terms used on this page, please read our beginner's guide to broadband or our guide to switching supplier.

Important Note - Please Read

We are not Vodafone. We do not provide broadband, phone, or TV connections ourselves. Should you have a problem with your Vodafone order or connection, we advise you to contact Vodafone directly at www.vodafone.co.uk or by calling 0333 3040 191.

We specialise in offering you independent advice, reviews and comparison tools that should help you choose the right broadband provider and package for you. We provide this impartial service to you for free, whilst being paid a small commission from each ISP we generate a new customer for - so we are like an Independent Financial Advisor. You do not pay any extra for your chosen broadband package by signing up through this site.

About The Author, Steve Tattersall

Steve Tattersall Steve is a broadband technology writer and digital marketing consultant based in Hampshire (England). He founded the BBC recognised broadband information site BroadbandInternetUk.com in 2004 and is Chief Editor. He has 17 years experience within the telecommunications industry, helping people across the UK with their Internet requirements via a comprehensive range of broadband information, comparison tools and self-help guides, all delivered on BroadbandInternetUk.com. A graduate of Buckinghamshire New University, Steve's background is in Marketing, E-Business, M-Commerce and Online Sales & Marketing. He was previously a telecoms executive at cable operator NTL, which merged with Telewest to form Virgin Media, one of the UK's leading broadband, phone & TV suppliers. In addition to operating this website, Steve has worked as a digital marketing consultant and has skills & interests in SEO, Content Marketing & Affiliate Marketing. To contact Steve, please visit the contact us page or follow him on Twitter.

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