TalkTalk Add 77,000 New Broadband Subscribers

TalkTalk, (talktalk.co.uk) part of the Carphone Warehouse group, added 77,000 net new broadband subscribers to its service in the quarter to the end of September 2009.
The performance smashed City estimates of 41,000 and boosted TalkTalk’s broadband customer numbers to 4.1 million, which includes 1.3 million customers from the recently acquired Tiscali UK business.
Despite the strong performance, the company lost 62,000 Tiscali UK customers during the acquisition process. This is thought to be due to the uncertainty some Tiscali customers had over its future.
However, with the Carphone Warehouse focusing more upon customer retention, the churn rate of Tiscali UK broadband customers has improved considerably.
TalkTalk’s boost in subscriber numbers comes following the success of its Essentials package, which offers up to 8Mbps broadband speeds together with evening & weekend phone calls.
The package is free for the first 3 months, followed by just £6.49 a month thereafter.

Readers interesting in switching to TalkTalk and taking advantage of the 3 months free offer can find out more at the TalkTalk.co.uk website.

They can also call TalkTalk on 0800 049 7865.